Program and System Enhancement Manager Rhode Island

Company: Tri-Com Consulting
Location: East Providence
Posted on: September 16, 2023

Job Description:

The Tri-Com Consulting Group
A Full Service IT Employment Consulting Firm is seeking qualified candidates for the following opening:

State of Rhode Island
Office of Healthy Aging (OHA)
Job Posting # 121714
Project Manager - Intermediate - Data Collection Reporting and Performance
(Program and System Enhancement Manager)


Reporting to the OHA Performance Manager and working in close partnership with the Administrator of Elder Rights and Safety, the Program and System Project Manager responsible for supporting OHA staff and older Rhode Islanders by promoting the goals and priorities of OHA within interagency system build meetings and supporting the contract management of OHA program managers.



Program Manager Tasks

Convene and facilitate OHA Contract Clubs, internal meetings supporting OHA staff with evaluation of contracts and creation of scopes of work for continuous improvement.
With OHA Performance Manager create templates and trainings for program staff around: scopes of work, setting expectations with contractors, reviewing invoices, setting goals, reviewing data, adjusting work based on data, having hard conversations, escalating concerns of contractors
Design reporting templates to be shared with program and outside vendors, train them to use the templates and how to report to OHA on the information
Understand multiple programs and cross train OHA staff and vendors (in cooperation with Case Management Administrator)
Create quality review processes with Case Management Administrator



System Enhancement Manager Tasks

Participate in interagency LTSS redesign meetings to relate redesign to program leads
Participate in LTSS workgroup performance measures
Development and testing of Quality Assurance processes regarding performance measures for compliance with state and federal requirements
Identifying systematic data elements for purposes of compliance with federal reporting, e.g., the National Adult Maltreatment Reporting System (NAMRS) and the Home & Community Based (HCBS) Quality Performance Measures
Liaison to other state agencies with respect to quality measures and reporting as they relate to OHA APS and HCBS programs

This is a one-year ARPA grant-funded position that is contingent upon the existence and availability of external funding.



Essential Functions / Tasks

Provide program management in support of active contract management for internal OHA contract clubs
Represent OHA state agency meetings related to system design, build, M&O meetings of LTSS Modernization, Critical Incidents, etc.
Develop internal data collection and reporting measures
Supporting the required federal reporting
Support organization-wide efforts to advance OHA's Elder Rights and Safety goals.

Additional Functions

Participate in OHA staff trainings.
Respect and maintain confidentiality, professional protocols, and individual privacy.
Attend community and state agency meetings as assigned
Perform other duties as assigned.

Requirements:

Strong Excel skills
Experience with Power BI, Tableau, Wellsky products preferred but not necessary
Strong written and oral communication skills.
Strong organization skills and attention to detail.
Comfort with data review, using data to inform program improvement, and communicating data to non-technical team members
Demonstrated ability to take initiative, multi-task, possess good judgment, and work independently and as part of a team. Demonstrated commitment to Diversity, Equity, Inclusion, and Accessibility, including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy.


-Tri-Com is an Affirmative Action/Equal Opportunity Employer-
We strongly encourage the applications of women,
minorities, persons with disabilities, and military veterans.
As a condition of employment you will be required to pass a drug screening and other background checks including past employment and confirmation of technical certifications.

Keywords: Tri-Com Consulting, East Providence , Program and System Enhancement Manager Rhode Island, Executive , East Providence, Rhode Island