EastProvidenceRecruiter Since 2001
the smart solution for East Providence jobs

Director, Merchandising and Customer Experience

Company: ParsonsKellogg
Location: East Providence
Posted on: November 27, 2019

Job Description:

Director, Merchandising and Customer ExperienceAt ParsonsKellogg, you will have the opportunity to create something extraordinary. -As the Director, Merchandising and Customer Experience you will report directly to the VP of Operations and work proactively within the department to create and manage the product assortment on multiple corporate webstores. -In addition, you will lead the customer service team and create a best in class experience for all our customers. In this role you will be expected to support our internal sales teams and our customers by reacting quickly to their needs, providing actionable insights and by establishing trusted relationships. -We expect you to arrive with a ton of energy, great ideas and make us better every day!-- - -Responsibilities:Create relevant product assortments for each customer that meets their brand expectations and maximizes efficiencies with similar webstoresAnalyze data and provide actionable insights to the team that will improve the productivity of the store and items available on the siteProactively review open orders and provide necessary communication to any customers that need assistance.Partner with our technical team to develop a comprehensive dashboard for each client that monitors Sales, Inventory and other KPIs.Develop calendar and cadence to review performance and product refresh for each customers webstoreCreate presentations for each client that reviews historical performance and provides new product recommendations that meet the expectations of their consumer baseContinually review the layout for each website to ensure the consumer experience is best in classRun weekly Merchandising meetings to ensure all projects are assigned to the appropriate departments and are completed in a timely mannerMeet with key vendors to review seasonal product offering and provide recommended assortments for our multiple channels of businessReview websites daily to ensure that all items are available from vendors, adjust when neededNotify customer service team of any product outages that may cause delays in the shipment of open ordersEnsure that all products are set up correctly in the system (NAV) to enable a seamless ordering processUtilize pricing levers to help liquidate any excess inventoryCreate regular purchases orders for all product required to fulfill open ordersWork with the VP of Operations to review monthly forecasts for key stylesMentor and manage a team of five to ensure they continue their professional development and are engaged with their daily responsibilitiesSkill Set & Behavioral RequirementsPassionate about driving results and best-in-class digital experiencesCollaborator. Thrives in cross-functional environments. Adept at communicating a vision or plan and gaining alignmentProven ability to utilize quantitative inputs to identify trends and behaviors and subsequent actions to take to drive improvements in the online channelDemonstrated ability to drive results within an ecommerce channel. Inquisitive and in constant pursuit of innovative ways to drive results; does not settle for the status quoStrong people leader with desire to build and lead a high performing teamHigh energy, positive "can do" - attitude and self-motivatedPossesses strong critical thinking and problem-solving skillsProven success influencing and driving results through cross-functional team membersStrong written and verbal communication skills - ability to clearly communicate to a variety of audiences (existing customers, potential customers, co-workers, vendors, etc.)Fearless - have courage to drive changeEducational and Previous Experience RequirementsBachelor's degree in any exciting field4+ years' experience in Buying, Merchandising, Planning, Allocation and/or Assortment PlanningComprehensive understanding of retail mathExperience in gross margin profitability planningExperience in developing an understanding of customers and retail trendsAbility to interpret sales data to make decisions and recommendations that impact the businessAdvanced knowledge of MS office applications; proficiency in Excel including creating spreadsheets, complex formulas, pivot tables, etc.Perks At PK? -We've got ya covered...401K match2 Weeks Vacation1 Week Sick TimeLoyalty Leave: -1 extra day of Vacation with each year of service (up to 15 days PTO after 5 years)12 Annual Paid HolidaysDay of Service - 1 day per year to do community volunteer workMedical, dental and vision insuranceEmployee Development OpportunitiesFree Lunch FridaysFitness CenterCasual work environmentDiscounts with vendorsDo you fit with PK's Core ValuesExcellenceAccountabilityDisciplined FreedomSense of UrgencyIntegrityAssertive HumilityInnovationPK is proud to be an Equal Opportunity Employer.

Keywords: ParsonsKellogg, East Providence , Director, Merchandising and Customer Experience, Executive , East Providence, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Global Device Program Manager
Description: Job ID SR Date posted 11/19/2019 Location Lexington, Massachusetts Primary Duties The Global Device Program Manager GDPM is a core member of the cross-functional Global Device Team GDT at Takeda. (more...)
Company: Automotive Resources Intl
Location: Lexington
Posted on: 12/7/2019

Product Operations Project Manager, Program Management Lead
Description: Job ID R Date posted 11/13/2019 Location Lexington, Massachusetts By clicking the Apply button, I understand that my employment application process with Takeda will commence and that I agree with (more...)
Company: Automotive Resources Intl
Location: Lexington
Posted on: 12/7/2019

Air Defense Battle Management System Operator
Description: About the Job Defend the skies using complex technology as an Air Defense Battle Management System Operator for the Army National Guard. You will primarily be responsible for integrating, operating, and (more...)
Company: Army National Guard
Location: Boston
Posted on: 12/7/2019


Branch Manager, Brookline, MA
Description: Branch Manager, Brookline, MA-1906070DescriptionAs a Branch Manager Trainee with Santander------s Consumer and Business banking division, you will be given the opportunity to jumpstart a career in financial (more...)
Company: Santander
Location: Rockland
Posted on: 12/7/2019

Assistant Restaurant Manager, Boston Logan
Description: Our Exciting Work EnvironmentAre you a Bruins fan and love being part of the action at TD Garden Well, Delaware North's Chairman owns both Come join Delaware North where you can be part of all the excitement (more...)
Company: Delaware North
Location: East Boston
Posted on: 12/7/2019

Sr. Service Delivery Manager
Description: Sr. Service Delivery Manager Apply Job ID 1-42801 Date posted 11/25/2019 Location Burlington, Massachusetts Company Overview: Nuance Communications, Inc. is the pioneer and (more...)
Company: Nuance Communications UK Ltd
Location: Burlington
Posted on: 12/7/2019

Manager III-Program Management (Security Clearance required)
Description: Integrated Defense SystemsJob DescriptionWe are seeking a highly motivated candidate to serve as a Patriot BMC4I Program/Product Lead. Primary responsibilities of the Program/Product Lead include the (more...)
Company: Raytheon
Location: Andover
Posted on: 12/7/2019

Director, Sales - Boston Garden Society at TD Garden
Description: Our Exciting Work EnvironmentThis position is located at TD Garden, which is owned and operated by Delaware North, and located in Boston, MA. As New England's largest sports and entertainment arena, TD (more...)
Company: Delaware North
Location: Boston
Posted on: 12/7/2019

Branch Manager, Northern, MA/NH Area (Float), Methuen, MA
Description: Branch Manager, Northern, MA x2F NH Area Float , Methuen, MA-1906159DescriptionAs a member of Santander------s retail banking division you------ll help serve Santander------s retail and small business (more...)
Company: Santander
Location: Somerville
Posted on: 12/7/2019

Account Director
Description: What makes Gartner Sales a GREAT fit for you When you join Gartner, youll set your career on track for outstanding achievement with a company that knows no limits.
Company: Gartner, Inc.
Location: Arlington
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

East Providence RSS job feeds