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Medical Customer Service Representative

Company: Sonic Healthcare USA
Location: East Providence
Posted on: June 19, 2022

Job Description:

Job Functions, Duties, Responsibilities and Position Qualifications:8:00 AM - 4:30 PM, Monday - Friday with a Saturday Rotation. Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during First shift. In this role, you will:

  • Provide patients, clients, and the laboratory team with exceptional service right over the phone!
  • Work in a call center environment.
  • Champion safety, compliance, and quality control. All you need is:
    • High School Diploma or equivalent
    • 1 year of experience working in a call center or in the laboratory
    • Exceptional communication skills
    • Top notch typing proficiency (at least 35wpm), including 10-key
    • Ability to thrive in a fast-paced environment Bonus points if you've got:
      • Associate's Degree or Medical Assistant training
      • 2+ years of laboratory training or experience in specimen collection and processing
      • Data entry experience in a production environment We'll give you:
        • Appreciation for your work
        • A feeling of satisfaction that you've helped people
        • Opportunity to grow in your profession
        • Free lab services for you and your dependents
        • Work-life balance, including Paid Time Off and Paid Holidays
        • Competitive benefits including medical, dental, and vision insurance
        • Help saving for retirement, with a 401(k) plus a company match
        • A sense of belonging - we're a community!Scheduled Weekly Hours:40Work Shift: Company:East Side Clinical Laboratory, Inc.COVID-19 Considerations: - To keep our employees, clients and patients safe, you will be required to be fully vaccinated, complete a self-health assessment prior to reporting to work, wear a mask and social distance to enter our facilities and travel.Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Sonic Healthcare USA, East Providence , Medical Customer Service Representative, Hospitality & Tourism , East Providence, Rhode Island

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