Microsoft Dynamics 365 Business Analyst

Company: Guidehouse
Location: Boston
Posted on: January 20, 2026

Job Description:

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 25% Clearance Required : None What You Will Do: The Microsoft Dynamics Business Analyst will work closely with the Platform Architect to ensure technical designs and development address requirements in the most effective and secure manner for the overall Dynamics CRM ecosystem. Responsibilities: Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities Perform requirements gathering, Business Process Analysis Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation Participate as the technical expert in proposal development and presentations to prospective clients Deliver presentations to all levels of management What You Will Need: Minimum of FIVE (5) years of Microsoft Dynamics CRM experience US Citizenship is contractually required for this role Minimum Degree: US equivalent Bachelor’s Degree Selected candidate must be able to work in a hybrid environment Excellent communication skills; ability to interact with all levels of employees including C-level Experience creating strong business cases supported by compelling value propositions Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development What Would Be Nice To Have: Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Keywords: Guidehouse, East Providence , Microsoft Dynamics 365 Business Analyst, IT / Software / Systems , Boston, Rhode Island