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Parts Counterperson

Location: East Providence
Posted on: January 8, 2022

Job Description:

Paul Masse Chevrolet is seeking a self motivated employee for a Full Time position in our Parts department. We are a fast paced dealership with a large wholesale business. Our ideal candidate will be able to start immediately, have a great attitude and enjoy working as part of a team. This position also allows the driver to embody the Paul Masse level of excellence on the road. Responsibilities and Duties will include on the parts counter with customers and our technician team. Parts Counterperson Responsibilities Include: Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts. Sets up orders for daily shipment, delivery or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Cleans computer terminal daily. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. Other tasks as assigned. Qualifications and Skills Parts Job Requirements: ---Excellent organizational and time management skills ---At least 1 years' experience in a parts store or department ---Valid driver's license ---Must be able to lift over 50 lbs. ---Good driving record ---High school diploma or equivalent ---The ability to pass a background check and drug test Please submit all resumes for a confidential and immediate interview. Job Type: Full-time Employment Type: Full Time Bonus/Commission: No

Keywords: PAUL MASSE CHEVROLET, East Providence , Parts Counterperson, Other , East Providence, Rhode Island

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