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Front desk/Membership assistant

Company: Boys & Girls Club of East Providence
Location: East Providence
Posted on: November 20, 2022

Job Description:

Front desk/Membership Assistant

Part Time (M-F 6am-10am)

Looking for a customer-service-oriented multi-tasker for a busy youth organization. The Front Desk/Membership Assistant will be responsible for opening the Williams Avenue Clubhouse each morning, assisting with child check-in for our before school childcare program; monitor security for front door entrance (operate buzzer access system); and answering phones and provide information about Club programs. This position is for our before school care program, with a shift of 6:00 am - 10:00 am. Training is provided.

KEY ROLES:
* Work front desk and maintain business environment in front lobby
* Sign in members as they enter the building
* Answer questions pertaining to new membership applications and collect completed membership applications
* Provide professional phone coverage
* Assist with office filing, copying, mail and general organization as directed by Membership Secretary or Club Staff
* Adhere to and uphold all Club and Member rules and policies.

*ADDITIONAL RESPONSIBILITIES: *
* Responsible for office equipment in front lobby area
* Maintain cleanliness of front lobby
* Assume other duties as assigned

*QUALIFICATIONS: *
* Flexibility to work clubhouse hours especially as seasons and service needs change.
* Knowledge of group process - must agree to work in harmony with other staff.
* Must have knowledge of and be committed to carrying out the BGCD program philosophy and goals.
* Must be a positive role model.
* Must consent to a CORI and SORI background check.

*Requirements: *
* High school diploma required; Associates Degree Preferred
* Minimum of one year of related work experience
* Must provide excellent customer service to members, parents, staff and visitors.
* Proven ability to work with and understand the needs of children and be committed to working with participants from a variety of backgrounds.
* Must have demonstrated effective communication skills.
* Must have computer skills and familiarity with Microsoft Office programs.
* Ability to maintain calm and positive demeanor while multitasking
* Job Type: Part-time

Pay: From $16/hr

Schedule:
* Monday to Friday, 6:00 am - 10:00 am

Education:
* High school diploma required; Associates Degree Preferred

Experience:
* Microsoft Office: 1 year (Preferred)
* Customer Service: 1 year (Preferred)

Work Location:
* One location

Work Remotely:
* No

Job Type: Part-time

Pay: $16.00 per hour

Schedule:
* Monday to Friday

Education:
* High school or equivalent (Required)

Experience:
* Office: 1 year (Required)

Shift availability:
* Day Shift (Required)

Work Location: One location%58047475%

Keywords: Boys & Girls Club of East Providence, East Providence , Front desk/Membership assistant, Other , East Providence, Rhode Island

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