RN Supervisor - Same Day Services
Company: Optum
Location: Natick
Posted on: April 24, 2024
Job Description:
$5,000 Sign-on Bonus for external candidates Opportunities with
Reliant Medical Group, part of the Optum family of businesses. Join
a community-based, multi-specialty, physician-led organization
where you will work with talented peers on a common purpose:
improving the quality, cost and experience of health care. Here, we
focus on delivering the best patient care, rather than volume.
Through innovation and superior care management, we support
patients and your well-being as a team member. Join a team at the
forefront of value-based care and discover the meaning behind
Caring. Connecting. Growing together. Position in this function
supervises assigned employees and activities for the efficient
administration of nursing activities. Coordinates clinical
activities in assigned area. Provides direct clinical care as
required. Primary Responsibilities:
- Supervises assigned personnel including performance
evaluations, scheduling, orientation, and training. Makes
recommendations on employee hire, transfers, promotions, salary
changes, discipline, terminations, and other similar actions
- Resolves grievances and other personnel problems within
position responsibilities. Provides input based on observations
related to counseling and disciplinary issues. Implements
corrective actions plans as required
- Plans, implements and evaluates the clinical staffing needs on
a daily basis to adequately support patient care in a given area;
assigning clinical staff based upon patient acuity, practice
volume, staff qualifications and department policy
- Assist Manager or others in responding to patient concerns as
needed. Monitors and addresses patient complaints within position
responsibility. Ensures the highest level of patient satisfaction.
Works with physicians and others to address and prevent
problems
- Provides effective direction, guidance, and leadership over the
clinical staff for effective teamwork and motivation, and fosters
the effective integration of efforts with clinic-wide
initiatives
- Assist in developing policies and programs within the
department; acts as a positive role model for staff
- Assists in management of patient flow and access. Matches
patient volumes and staffing to meet expectations of
patients/customers
- Evaluates daily patient flow in the clinical area to maintain
access standards and open communication with patients and
providers; makes adjustments as appropriate to maintain organized,
efficient patient flow in the clinical station
- Provides clinical staff with information, education, and tools
to ensure they are supporting efficient patient flow and telephone
triage in the practice
- Participates in the development and recommendation of the
operating and capital budgets for the areas managed. Manages
activities to ensure financial goals met. Monitors expenditures for
compliance to approved budget. Resolves discrepancies
- Promotes collaborative relationships between clinical staff and
other departments. Participates in the development and
implementation of clinical performance standards including on-going
monitoring of clinical staff competence
- Mentors clinical staff in the creation of a climate of clinical
and professional expertise. Demonstrates an ability to work
effectively and communicate frequently with other members of the
direct patient care and administrative teams; orchestrates and
actively participates in daily huddles for his/her assigned
clinical unit You'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested in.
Required Qualifications:
- Graduate of an accredited School of Nursing
- Current license as an RN in the State of Massachusetts
- Basic Life Support (BLS)
- 3+ years of hands-on nursing experience
- 1+ years of leadership/charge nurse experience in a clinical
setting
- 1+ years of ambulatory assessment and interventions
experience
- Demonstrated knowledge of various software applications such as
Microsoft Excel, Word, Outlook, etc. Preferred Qualifications:
- ACLS Certification
- PALS Certification
- 3+ years of leadership/charge nurse experience in a clinical
setting
- Pediatrics experience
- IV/Infusion experience
- Proficient with communication, team building and organizational
skills; customer service excellence focused
- Demonstrated problem solving skills and the ability to
communicate via written reports At UnitedHealth Group, our mission
is to help people live healthier lives and make the health system
work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. OptumCare is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: Optum, East Providence , RN Supervisor - Same Day Services, Other , Natick, Rhode Island
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