Auto Liability Desk Adjuster
Company: The General
Location: Boston
Posted on: April 24, 2024
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Job Description:
You'll investigate and settle vehicle accident claims over the
phone and through written correspondence. This level of claims
adjuster will handle 1st and 3rd party claims. They will
investigate and determine coverage and liability and make the
appropriate payments based on their decisions. This level of
adjuster could also investigate and handle fire, theft and claims
suspicious in nature. They may also be introduced to minor bodily
injury claims.Position Compensation Range:$55,000.00 -
$90,000.00Pay Rate Type:SalaryCompensation may vary based on the
job level and your geographic work location.Primary
Accountabilities*Investigates origin and cause of claims by
contacting the appropriate parties including insureds, claimants,
agents, attorneys, contractors, experts, special investigation
unit, other adjusters, public personnel, etc.*Identifies complex
issues and seeks assistance as needed. Handles claims on a good
faith basis.*Handles both 1st party and 3rd party claims under
multiple policy types and numerous endorsements.*Conducts on-site
inspections when needed, evaluates damages, and handles claim
negotiations with insureds, claimants, attorneys, public
adjusters.*Responds to customer inquiries, makes appropriate
decisions and closes file as needed.*Interprets and determines
policies, leases, by-laws, declarations, articles and contract
coverages and applies to all parties for assigned
losses.*Proactively provides all parties with claim process and
status as appropriate; answers questions or redirects to other
areas.Specialized Knowledge & Skills Requirements*Demonstrated
experience providing customer-driven solutions, support, or
service.*Demonstrated experience handling 1st and 3rd party,
multi-line claims across our operating territories, or other
equivalent experience.*Demonstrated experience handling moderately
complex claims, or other equivalent experience.*Solid knowledge and
understanding of policies and endorsements related to casualty
coverages, or other equivalent knowledge.*Solid knowledge and
understanding of each phase of the claim handling process, or other
equivalent knowledge.Licenses*Obtain state specific property
casualty claims licensing as required.Travel Requirements*Up to
10%.*Catastrophe duty up to 75% as applicable.Physical
Requirements*Work that primarily involves sitting/standing.Working
Conditions*Not applicable.In this primarily home-based role, you
will spend a minimum of 80% of your time (4+ days per week) working
from home. Candidates must reside within a 50-mile radius (or
35-mile radius for Boston / Chicago) of one of the following
locations: Madison, WI 53783; Boston, MA 02110; Chicago, IL 60601;
Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St.
Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214On occasion
you may be asked to travel to an office location for in person
engagement activities such as team meetings, trainings, and culture
events. #LI-RemoteInternal candidates are encouraged to apply
regardless of location and will be considered based upon the needs
of the role.We encourage you to apply even if you do not meet all
of the requirements listed above. Skills can be used in many
different ways, and your life and professional experience may be
relevant beyond what a list of requirements will capture. We
encourage those who are passionate about what we do to apply!We
provide benefits that support your physical, emotional, and
financial wellbeing. You will have access to comprehensive medical,
dental, vision and wellbeing benefits that enable you to take care
of your health. We also offer a competitive 401(k) contribution, a
pension plan, an annual incentive, 9 paid holidays and a paid time
off program (23 days accrued annually for full-time employees). In
addition, our student loan repayment program and paid-family leave
are available to support our employees and their families. Interns
and contingent workers are not eligible for American Family
Insurance Group benefits.We are an equal opportunity employer. It
is our policy to comply with all applicable federal, state and
local laws pertaining to non-discrimination, non-harassment and
equal opportunity. We also consider qualified applicants with
criminal histories, consistent with applicable federal, state and
local law.#LI-JA2
Keywords: The General, East Providence , Auto Liability Desk Adjuster, Other , Boston, Rhode Island
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