EastProvidenceRecruiter
the smart solution for East Providence jobs

Specialist, Claims & Fraud Operations, East Providence, RI

Company: Santander Bank
Location: East Providence
Posted on: May 4, 2019

Job Description:

Specialist, Claims & Fraud Operations, East Providence, RI-1902250 Description As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. The Specialist, Claims & Fraud Operations performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. Will be tasked with making decisions on disputed transactions and/or suspect activity flagged for investigative review. S/he performs other such duties as assigned including trouble shooting operational issues. The incumbent participates in projects requiring coordination with other teams. The Specialist, Claims & Fraud Operations manages competing priorities in an accurate and timely manner. Responsibilities * Analyzes current fraud trends and provide input into rules and parameters. * Assists in the preparation of filing bonded claims and un-bonded charge off recommendations. * Completes governmental reports such as SAR. * Conducts daily new business and member account and/or changed account review and due diligence actions in compliance with the USA Patriot Act Member Identification Program (MIP). * Develops and maintains Policy and Procedure Manuals. * Develops registration & licensing documents, policy and procedure manuals, and other documentation as needed. * Enters fraud cases in the case management system. * Investigates fraud claims involving ACH. * Pre-authorized drafts, altered check, forged endorsements, unauthorized third party transfers, elder fraud, identity theft or other operations fraud issues. * Maintains case files and work with law enforcement agencies and internal departments. * Reports suspicious activity as required by the Bank Secrecy Act. * Researches discrepancies, accumulate all necessary information and take appropriate action to stop, and where possible, prevent fraud and identity theft losses. * Reviews daily reports for unauthorized share activity. Qualifications * H.S. Diploma;,or equivalent work experience. * 0-3 years; of loss prevention, fraud, regulatory compliance and fraud prevention or security area experience, preferably in financial services. * Ability to analyze diverse information and develop strategy recommendations. * Excellent customer service and communication skills, both verbal and written. * Excellent organization skills. * Knowledge and experience with root cause analysis,Proficient in MS Office Applications. * Solid ability to multi-task,Solid analytical, interpretive and problem solving skills. * Solid knowledge of department computer applications and systems. * Working knowledge of fraud systems such as Lexus Nexus, Targus, Tran Union TLO. * Working knowledge of loss and fraud detection/prevention principals, multiple fraud areas, compliance and regulatory issues related to the department and/or company. * Minimal physical effort such as sitting, standing, and walking. * Accurately identifies resource requirements to solve basic problems,Communicates clearly and preciselyListens carefully and asks questions to clarify understanding. * Defines issues accurately and identifies the critical components. * Knows who the organization's key customers and competitors are. * Has basic understanding of financial services industry and how organizations operate,Learns about and diligently follows established risk management policies, processes and procedures. * Maintains professional behavior at all times in representing the company. * Does all routine work accurately and on-time; is aware of own impact on others. * Responds promptly to customer inquiries. * Takes responsibility for issues and, with assistance, works to find a solution,Works effectively in team settings. * Shows appreciation for others' help and lends a hand when needed to complete shared tasks. At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply Job:Business Operations Primary Location:Rhode Island-East Providence-95 Amaral Street - 06359 - Santander Way Organization:Consumer & Business Banking (1001) Schedule:Full-time Job Posting:Apr 24, 2019, 7:33:24 PM AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SOSDL2017

Keywords: Santander Bank, East Providence , Specialist, Claims & Fraud Operations, East Providence, RI, Other , East Providence, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs On Line
Location: Plymouth
Posted on: 05/25/2019

Unit Coordinator
Description: MAIN FUNCTION: br Under the direct supervision of the Nurse Manager, performs a variety of clerical/receptionist duties utilizing specific knowledge of medical terminology and hospital
Company: Beth Israel Deaconess Hospital
Location: Plymouth
Posted on: 05/25/2019

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Peabody
Posted on: 05/25/2019


Law Enforcement Transcriber - Crimes Against Youth - Work From Home
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Peabody
Posted on: 05/25/2019

Operating Room Registered Nurse RN - Flexible Schedules! - Peabody
Description: Tufts Medical Center is looking for an experienced Registered Nurse RN to join our prestigious Health Care client's team in the Operating Room Must have a license in--Massachusetts Job Location:--Boston, (more...)
Company: Tufts Medical Center
Location: Peabody
Posted on: 05/25/2019

Sr. Cost Accountant
Description: DescriptionManagement Resources has an immediate opening for an experienced Sr. Cost Accountant to assist a global manufacturing client of ours on the north shore of Massachusetts. Our client has easy (more...)
Company: Robert Half
Location: Peabody
Posted on: 05/25/2019

Town Planner Department of Planning & Development
Description: The Town of Plymouth seeks qualified applicants for the position of TOWN PLANNER, for the Department of Planning Development. br Responsible for technical and administrative work in providing information, (more...)
Company: Town Of Plymouth
Location: Plymouth
Posted on: 05/25/2019

1000 Weekly As a HealthCare REP. INTERVIEWING THIS WEEK
Description: We are a fast paced, highly motivated team working for a company that is ready to produce leaders. We have long history of taking in new hire and creating real
Company: Customer service Benefits Level 2
Location: Peabody
Posted on: 05/25/2019

C-T Technologist
Description: Duties/Responsibilities: ul li Performs all functions of the CT Technologist. li Rotation through daily workflow, which includes organizing the day, patients, orders, labs and making sure the schedule (more...)
Company: Beth Israel Deaconess Hospital
Location: Plymouth
Posted on: 05/25/2019

Independent Contractor - Work from Home
Description: We are America's largest number one healthcare benefits provider, helping people save up to 80 on their
Company: Ameriplan
Location: East Providence
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

East Providence RSS job feeds