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Direct to Consumer - Mortgage Loan Officer

Company: Santander Bank
Location: East Providence
Posted on: July 4, 2019

Job Description:

Direct to Consumer - Mortgage Loan Officer-1903645DescriptionPOSITION SUMMARY
The Direct to Consumer Mortgage Development Officer is responsible for providing consistent high quality customer service to capture mortgage loan business and/or HELOC business by telephone communications from a variety of lead generation sources. Provides servicing to customers seeking mortgage loans, ensuring compliance to Retail Mortgage Lending policies and procedures. Performs loan origination work including, completing loan applications and updating databases for loan products sales and referral services; calling and e-mailing clients or prospects, and cross-selling bank deposit products.
RESPONSIBILITY STATEMENTS
Identifies customers needs, educate and sell customers on mortgage, HELOC, and other bank deposit products.,Keeps informed of changes, trends and developments in the mortgage industry including, regulations, bank products and services and procedures.,Manages mortgage pipeline, assisting customers, inputting applications, and reviewing financial and credit data.,Provides consistent quality customer service to internal and external customers that meet or exceed Santander established standards.,Provides service and oversee all actions during the loan origination process to manage the relationship with the customer and ensuring the mortgage loan closes based upon mutually acceptable terms.,Responds to and resolves customer inquiries on loan application status.QualificationsEDUCATION
Bachelor's Degree, or equivalent work experience.
WORK EXPERIENCE
Demonstrated proficiency in residential mortgage origination. Knowledge of mortgage loan regulatory requirements and residential loan products. Proven sales track record. Retail Mortgage lending experience is required. Strong verbal and written communication skills.
PHYSICAL DEMANDS
Minimal physical effort such as sitting, standing, and walking.Job:Business DevelopmentPrimary Location:Rhode Island-East ProvidenceOrganization:Consumer & Business Banking (1001)Schedule:Full-timeJob Posting:Jun 24, 2019, 6:15:44 PM

Keywords: Santander Bank, East Providence , Direct to Consumer - Mortgage Loan Officer, Other , East Providence, Rhode Island

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